Courseware Technical Specification

Technical Specifications

• Our Transition to TLS 1.3 and TLS 1.2

Configurations needed for SCORM Courses on your LMS

• Technical Specifications for IHRDC Courseware
• Whitelist These Domain Names
• Trusted Site in Internet Explorer
• SCORM runtime API Calls by IHRDC Course Type
• Description of IHRDC’s Stub Courses
• SCORM References

Single Sign-on

• IHRDC SAML Support

Validation and Testing

• Answer Keys for Administrators
• Recommended Testing Steps on Courses
• Job Aides to Manage Requests by Learners
• IHRDC Course Testing Error Severity Indicators
• Excel Metadata/Documentation of Courseware
• Functional and Nonfunctional Requirements for IHRDC Courseware

Support Notes

• What are the minimum system requirements to run my e-Learning courses?
• Our Support Sites
• Email Address Domain
• Frequently Asked Questions by Learners

Frequently Asked Questions

• Where should we create a ticket if we experience an issue?
• Is there any documentation that our support team can use to aid them supporting your courses?
• When testing your courses, we need to have our team get all the assessments correct, could you provide us with answer keys
• Do you have any testing procedures we can see to test our courses?
• How are the charges / subscription / commercials to be agreed and managed?
• How will the usage tracking be done? Is it going to be from the IHRDC side? Or we just give the report of which employees, which courses, completed or not, with dates etc.

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