SEVERITY1. The courseware crashes or the defect causes non-recoverable conditions.
SEVERITY2. A major portion of the course is unusable due to failure or incorrect functionality. These defects cause serious problems such as a lack of functionality, or insufficient or unclear error messages that can have a major impact to the learner, prevents other areas of the course from being used or tested, etc. These defects have a work around, but the work around is inconvenient or difficult
SEVERITY3. Incorrect functionality of course or process. There is a simple work around for this defect
SEVERITY4. This defect is minor or cosmetic in nature generally documentation errors