Please direct your learners to go to one of the following sites for support.
FAQ Section for Learners:
https://els-support.ihrdc.com/hc/en-us/categories/200178603-e-Learning-Support-FAQs
Create a Support ticket:
Please have your learners go to this URL. This will collect information about their browser configuration and generally helps us with the vast majority of user issues.
https://www.ihrdc.com/IHRDC-e-LearningSolutions/Contact/system_check.asp?product=LMS
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