If you are using IHRDC’s LMS (ie: yourcompany.cm.ihrdc.net), IPIMS (ipims.com) or Petroleum Online (petroleumonline.com):
Please visit this link to see how to update your name: How do I change my name or email in my profile?
Once your name has been updated in your profile, just reopen your certificate.
If you are using an external LMS (non IHRDC LMS):
Kindly update your name in your LMS and then open an eLS support ticket at IHRDC Customer Support form. If possible, provide a screenshot of the name in your system to avoid any errors.