What if I need help while I’m taking a course? (IPIMS)

If you need help at any point during a course, the HELP button is available in the taskbar located at the top of the page, where you can:

1. Report an issue related to the subtopic you are on by clicking on "I HAVE A PROBLEM."

This option is only available at the subtopic level and will automatically send the information of the topic, the subtopic, the subject you are on, and your username as well.

Select a problem type from the list and then enter your comment.

In case you wish to be contacted with a response, select the checkbox “Yes, I would like IHRDC to contact me with an answer to my comments,” and complete your email.

2. Submit a request to the IHRDC Helpdesk at any time by clicking on "SUPPORT CENTER" also available in the HELP menu.

3. Choose to "SHOW TIPS" for the page you are on. This feature provides contextual help by highlighting and explaining various elements on the current screen. It's designed to assist you in better understanding the functionality and navigation of the page you're viewing.