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Why am I seeing an old version of the e-Learning course?

Networks and browsers save (or cache) copies of websites to speed up your browsing experience. To clear your cache, please follow the appropriate steps below for your browser:

 

Chrome:

  • Click the Chrome menu (tiny box with lines on the top right hand side) on the browser toolbar
  • Select Tools
  • Select Clear browsing data
  • In the dialog that appears, select the check boxes for the types of information that you want to remove
  • Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything
  • Click Clear browsing data

 

Firefox:
  • On the menu bar, click on the Firefox menu and select Preferences
  • Select the Advanced panel
  • Click on the Network tab
  • In the Cached Web Content section, click on the "clear now" option

 

Internet Explorer 7:
  • Open Internet Options by clicking the Start button, clicking Control Panel, clicking Network and Internet, and then clicking Internet Options
  • Click the General tab, and then under Browsing history click Delete

  • Click Delete all and click Yes to confirm that you want to delete this information. Click OK

 

Internet Explorer 8:
  • Open Internet Options by clicking the Start button, clicking Control Panel, clicking Network and Internet, and then clicking Internet Options

  • Click the Safety button, and then click Delete Browsing History

  • Select the check box next to each category of information you want to delete

  • Select the Preserve Favorites website data check box if you do not want to delete the cookies and files associated with websites in your Favorites list

  • Click Delete

 

Internet Explorer 9:
  • Open Internet Explorer, click the Tools button, and then click Internet Options
  • Click the General tab, and then under Browsing history click Delete

  • In the Delete Browsing History dialog box, select Temporary Internet files, click Delete, and then click OK

 

Internet Explorer 10+:
  • Open Internet Explorer, click the Tools button, point to Safety, and then click Delete browsing history
  • In the Delete Browsing History dialog box, select Temporary Internet Files

  • To keep data associated with your saved favorites, select the Preserve Favorites website data check box

  • Click Delete and then click OK

 

Safari:
  • Open Safari, select Empty Cache, and then click Empty

 

For more information about clearing your cache, visit Apple's website, Microsoft's website (IE7IE8IE9IE10+), Google's website or Mozilla's site. If you are still having trouble with your course, please contact us.

 

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